Resume
Professional Summary
Senior Technical Writer with 9+ years of experience translating complex technical systems into clear, maintainable documentation. My work spans scientific instrumentation, regulated software, cloud platforms, and emerging developer-focused technologies.
I partner closely with engineering, product, validation, and support teams to create documentation that helps users understand, operate, and troubleshoot sophisticated systems. More recently, my work has expanded into Docs-as-Code workflows, cloud services, REST APIs, and documentation designed for both human users and AI agents.
Known for quickly learning new technical domains, building strong relationships with subject matter experts, and bringing structure and clarity to complex information.
U.S. Marine Corps veteran recognized for disciplined execution, technical precision, and effective collaboration in mission-critical environments.
Core Competencies
Documentation
- Technical documentation
- User documentation
- Service documentation
- Developer documentation
- Information architecture
- Structured authoring (XML)
- Markdown
- Docs-as-Code workflows
- Content strategy
Software & Tools
- Git / GitHub
- VS Code
- Cursor
- MadCap Flare
- Adobe Experience Manager (AEM)
- Jira
- Confluence
- OpenAPI / Swagger
- Adobe Photoshop
- Adobe Illustrator
Technical Domains
- Cloud platforms
- REST APIs
- AI-assisted documentation
- Documentation architecture
- FDA-regulated software and instrumentation
- Scientific instrumentation
- Cross-functional engineering collaboration
- Content governance
Professional Experience
Senior Technical Writer
Illumina
July 2025 – Present
- Design and author operational runbooks for Illumina Connected Analytics (ICA) and BaseSpace Sequence Hub (BSSH), enabling AI agents to execute complex cloud genomics workflows.
- Develop documentation optimized for both human readers and AI systems by applying structured authoring practices that improve consistency, discoverability, and machine interpretability.
- Partner with software engineers, product managers, validation engineers, and technical support teams to document cloud services, software workflows, and scientific instrumentation.
- Selected to serve on a cross-functional tiger team focused on improving enterprise documentation governance, publishing workflows, and release quality.
- Serve as a primary escalation resource for complex documentation architecture and publishing issues within Adobe Experience Manager.
Technical Writer II
Illumina
July 2022 – July 2025
- Served as lead technical writer for next-generation DNA sequencing platforms valued at more than $1.25 million per instrument.
- Authored and maintained more than 1,200 pages of customer-facing and internal technical documentation across web and print publishing platforms.
- Produced installation, service, maintenance, troubleshooting, and software documentation for highly integrated hardware and software systems.
- Collaborated closely with software engineers, systems engineers, product managers, validation teams, and field service organizations within an FDA-regulated environment.
- Helped improve documentation quality through structured authoring, information architecture, and cross-functional review processes.
Technical Writer
Illinois Tool Works
July 2017 – July 2022
- Owned the complete documentation lifecycle for more than 300 service manuals and technical publications supporting industrial equipment.
- Authored service procedures, maintenance manuals, troubleshooting guides, training materials, and multimedia instructional content.
- Worked directly with engineering teams to translate complex mechanical and electrical systems into practical documentation for technicians and customers.
- Managed relationships with third-party documentation vendors while maintaining technical accuracy and publication quality.
- Delivered technical training for field service technicians during major equipment modernization initiatives.
United States Marine Corps
February 2013 – February 2017
Artillery Surveyor
- Provided precision geospatial support for a forward-deployed 150-person Marine Corps organization during deployment to the Persian Gulf.
- Served as intelligence liaison for a 45-person team, preparing and delivering recurring operational briefings.
- Operated in mission-critical environments requiring accuracy, disciplined execution, and clear communication.
Technical Publications Supervisor
- Produced operator, maintenance, and instructional documentation supporting equipment modernization initiatives.
- Created written and visual technical content that improved usability and accelerated adoption of updated equipment and procedures.
Awards
- Global War on Terrorism Expeditionary Medal
Education
The Ohio State University
Bachelor of Arts, English
- Magna Cum Laude
- GPA: 3.82
Additional Information
- U.S. Marine Corps Veteran
- Eligible for U.S. Secret Clearance